How Can Your Users Benefit From Whatfix’s See Live Feature

0 Comments. Whatfix Features
See-Live with Whatfix

Whatfix will help you enhance your website’s self-service capability by improving user onboarding and engagement while helping you expedite your training & documentation processes. With a patent-pending technology called Flows (aka Whatfix Guides), Whatfix enables you and your users to create interactive web guides on your website with ease.

Learn how to create flows

In this post, we will be discussing yet another excellent feature called See (a flow) Live, which makes it possible for your users to get an interactive experience within your website.

See Live is an interactive guide for users which provides them a real-time contextual help, while they browse through your website. (or web product) This feature is flexible and smart, and can be used in multiple ways.

Here are a few examples of how Whatfix’s See Live feature can benefit you and your users:

  • Help users understand your product in a better manner with a guided onboarding process
  • Introduce a new feature to your users and get them acquainted
  • Provide live contextual help to your users on your website looking for support
  • Solve customer queries with interactive flows instead of traditional customer support articles
  • Improve your training & documentation productivity
  • And a lot more use cases

How does it work?

See Live is a part of Whatfix flows, it uses our customary orange tip balloons to steer user’s attention to the relevant elements on a web page.

What do you have to do to See Live?

See Live can be embedded into your website using our javascript*. After embedding, it can be viewed as:

  • Live instructions on the website
  • A self-help widget on the website
  • Or as a URL that directly activates the feature

Alternatively, users can directly install our browser extension to use the See Live feature.

Install Whatfix browser extension for Chrome or Firefox

Try out See Live

We highly recommend that you view every Whatfix flow in the See Live mode for a better interactive experience. Now, click on the Orange See Live button on the flow below to get started:

*These options are available on every flow under the embed drop down menu.

Have any queries, feedback or suggestions then leave a comment below or send us an email at feedback@whatfix.com

Interested in knowing more about our Enterprise mode? Then click here for a live demo.

Gokul Suresh

Gokul leads the Content, Inbound and Social Media efforts at Whatfix.

A Techie by education and a Marketer by choice, he loves consuming new ideas and experimenting with new tools. He's an expert in B2B content, who nowadays eats CRMs for breakfast, ITSMs for lunch and leftovers from Product Hunt for dinner!
If you like/dislike his articles, then feel free to tweet out to him. He enjoys constructive criticism.


Discover How Whatfix Can Help Your Business


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Discover How Whatfix Can Help Your Business


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Discover How Whatfix Can Help Your Business


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