As we roll over the mid year milestone, Whatifx is well on track to bring to you major updates and feature launches designed to grow your digital adoption goals. The August 2020 product releases cover major overhauls to the Whatfix Pop-Up creation experience, powerful integrations and even faster content updates.
The pop-up feature has undergone a complete overhaul with this release. Engage with your users with more freedom than ever before. You now have access to fully customizable pop-up templates to make announcements, conduct surveys, collect feedback, send reminders, etc.
No more global settings. You can configure elements at an individual pop-up level. Here’s what you get with the new release:
Use the all-new customizable pop-up to execute various exciting use cases including onboarding new users, guided tours, celebratory announcements, surveys, assessments, and feedback.
All your existing pop-ups will be migrated to the new design along with their respective visibility settings with zero impact on the end-user.
With this release, Salesforce and Heap get added to the ever-growing list of out-of-box integrations with Whatfix. You can now send Whatfix analytics data to Salesforce and obtain deeper insights into application usage. User cohorts data from Heap can now be used to segment Help content on the Whatfix platform.
Potential use cases with Salesforce
Potential use cases with Heap
Potential use cases with Google Sheet
End-users will now get more relevant results for their search queries in Self Help. We now provide stemming in 8 different languages, including German, Portuguese (Brazil), Italian, French, Norwegian and Dutch, apart from English. Additionally, stop words will also be removed to make the search more accurate.
For additional information, you can access the release notes here.