Recently, respected research and analyst firm, Everest Group, officially released their inaugural PEAK Matrix® Assessment of Digital Adoption Platforms. As the digital adoption space continues to boom, it is a proud moment for Whatfix to be recognized by Everest as a leader in this Matrix. This achievement is a testament to the quality & service offered by the company across multiple industries and geographies.
Everest Group’s PEAK Matrix® provides a detailed, data-driven comparison of various solution providers in this category, assessing 14 vendors on their overall capability and market success across different global services markets. This report, also based on customer reference calls and survey data, provides organizations with a detailed evaluation in order for them to make the right purchasing decisions in a dynamic new landscape.
As seen in the image above, Whatfix has been placed at the assessment’s upper right quadrant as a leader in this category of technology.
Referenced clients have highlighted the ease of use of the product, breadth of features, and the ability to target and provide relevant content to users as key strengths of Whatfix.
Additionally, the report states that one of Whatfix’s key strengths is its focus on professional services and customer success. Along with providing a dedicated customer success team for each customer, Whatfix also provides training, consulting, content creation, and maintenance services.
To learn more about Everest Group’s analysis of Whatfix, click here.
When Whatfix was founded in 2014, the company set out with an objective to help organizations across the globe bridge the gap between human and digital resources. Since then, Whatfix has worked with over 500 top global brands to increase employee productivity by 35% and reduce software training time and costs by 60% by improving digital adoption across the entire organization through in-app guidance.
In response to this announcement, CEO & Co-founder Khadim Batti said, “The entire Whatfix team is honored to be so highly recognized by the Everest Group in its assessment of the Digital Adoption Platform space. In this unique moment, it is more critical than ever that organizations fully utilize and expand the capabilities of their employees and the technology they use. It is our responsibility as leaders to continue innovating and creating more value for our customers.”
Bridging the digital skills gap, creating a self-serve software support system and improving overall digital adoption can impact how prepared your organization will be for the future of work. This is supported by analysis and reports released by firms like the Everest Group on this emerging industry.
To witness how Whatfix works live, schedule a demo with our experts today and kickstart your digital adoption journey.