Whatfix Raises $3.5 million Series A To Accelerate Product Adoption For Enterprises

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– Funds to be utilized to strengthen US presence and invest further in R&D, technology
– Plans to triple enterprise customer base over the next 12 months
– Alok Goyal, Partner at Stellaris Venture Partners joins the Whatfix board
– Whatfix, a B2B SaaS based Performance Support platform helps enterprises accelerate product adoption

SUNNYVALE, California, April 4, 2017 – Whatfix, a software platform that helps enterprises accelerate product adoption and user performance, today announced it has successfully completed a $3.5 million Series A financing.

Stellaris Venture Partners led the investment round with participation from existing VC investors Helion Venture Partners, Powerhouse Ventures and Marquee Angels Gokul Rajaram, Girish Mathrubootham, Aneesh Reddy and Vispi Daver. The investment brings the total funding in Whatfix to $5 million. Alok Goyal from Stellaris Venture Partners will join the Whatfix Board of Directors.

Whatfix, a game-changing Performance Support platform will use the funding to strengthen its R&D and aggressively expand its global footprint.

Commenting on the close, Khadim Batti, CEO and Co-Founder, Whatfix said, “At Whatfix, we are building a solution that provides just-in-time contextual help for any web application.”
“We are one of the top contenders in this space, serving enterprises and businesses alike to reduce their training and support efforts. This round of funding will take us a step closer to our vision in providing businesses with a next-gen Performance Support solution.” he added.

The Series A funding follows on an exceptional year for Whatfix, which saw a substantial 8x growth. Whatfix has been regularly adding Fortune 500 enterprises globally, and plans to triple their enterprise customer base over the next 12 months. Whatfix’s platform, has been adopted by hundreds of businesses, including enterprises like HP, AAA, Booking.com (The Priceline Group), NASA, CNA Financial and Wyndham Worldwide. Whatfix is also actively involved in partnerships with ISVs and SIs to take its cutting edge technology to enterprise software market.

“User onboarding, training, and support are challenges faced by pretty much all enterprises, who spend $500Bn+ on software every year. Whatfix’s product is a quantum leap improvement to the current approach of user help through static articles and manuals. We are very excited to partner with Khadim and Vara Kumar, a world class SaaS team.” said Alok Goyal, Partner, Stellaris Venture Partners.

Whatfix’s platform is built with real-time interactive guidance technology at its core. The solution, helps users achieve optimal performance by providing them quick and easy access to contextual information, needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application thereby eliminating the time spent in referring multiple resources for help and support. The customers of Whatfix are excited about the reduction in their training efforts and support costs.

Being one of the early investors of Whatfix, Helion has been consistently backing Whatfix’s philosophy. Speaking about the investment and growth opportunity with Whatfix, Dr. Ashish Gupta, Senior Managing Director, Helion Venture Partners says, “Whatfix delivers a differentiated technology solution to global customers. The team has grown the business steadily in revenue, quality of customers, a growing partner network, and very high customer satisfaction.”

Whatfix Technology evangelist, Vara Kumar, CTO and Co-Founder says, “The biggest advantage of Whatfix is that it accelerates adoption of enterprise softwares like CRM, ERP, ITSM and others. Our main focus is on enhancing the product capability to further reduce decision complexity for users. To achieve this we are channeling the development efforts for predicting user behavior to improve help contextualization.”

About Whatfix

Whatfix represents an evolution in product adoption, where experiences are dictated by how users interact with the product right from onboarding to training to providing them support in real-time.

Whatfix, is a B2B SaaS based Performance Support platform founded by Khadim Batti and Vara Kumar having its offices in India and USA. The idea for Whatfix originated from their practical problem of hand holding users in their first undertaking. The solution, paved the way to create Whatfix, which now helps companies accelerate user performance and product adoption globally.

To learn more about Whatfix, visit https://whatfix.com

For any further media queries, you can reach us at: press@whatfix.com

For more information, please visit our press page

About Stellaris Venture Partners

Stellaris Venture Partners is an early stage, technology focused venture capital firm with offices in Bangalore and Delhi NCR. Alok Goyal, Rahul Chowdhri and Ritesh Banglani, the founding partners of the firm, are seasoned venture professionals who have previously led global technology businesses. In the past, the partners have invested in market leaders such as Taxiforsure, Bigbasket, Shopclues, Axtria, Lifecell and Simplilearn. Stellaris will back bold entrepreneurs who leverage technology to solve large problems. Stellaris has created a network of successful founders and business professionals to help identify promising investments, advise portfolio companies and selectively co-invest with the fund.

For more information on Stellaris Venture Partners, visit http://www.stellarisvp.com

About Helion Venture Partners

Helion Venture Partners is a multi-stage, technology focused venture fund with $600 million under management for investing in India. Helion invests in technology-enabled businesses such MakeMyTrip, Bigbasket, Redbus, TaxiForSure, and others.
For more information on Helion Venture Partners, visit http://www.helionvc.com/

Gokul Suresh

Gokul is Whatfix's resident Product Adoption Expert, who also leads the Content, Inbound and Social Media efforts.

A Techie by education and a Marketer by choice, he loves consuming new ideas and experimenting with new tools. He's an expert in B2B content, who nowadays eats CRMs for breakfast, ITSMs for lunch and leftovers from Product Hunt for dinner!

If you like/dislike his articles, then feel free to tweet out to him. He enjoys constructive criticism.

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