San Jose, California, Feb 21, 2018: Whatfix, a leading Performance Support Platform used by enterprise clients worldwide, announced that it has successfully completed Service Organization Control (SOC) 2 certification for organization-wide data security.
SOC 2 certification reaffirms the fact that Whatfix’s information security policies and procedures conform to the highest standards of security, confidentiality and availability. In addition to SOC 2, Whatfix has already been certified compliant to ISO 27001:2013 standards for information security management. The SOC 2 audit verifies the effectiveness of controls pertaining to the trust service principles of security, availability, processing integrity, confidentiality, and privacy. SOC 2 certification is an absolutely crucial criteria for enterprises to transact with a SaaS based solution provider.
Both ISO 27001:2013 and SOC 2 certifications reinforce Whatfix’s commitment to data security and the faith that enterprise level customers have in Whatfix’s data security policies and processes.
“Obtaining the SOC 2 attestation bears strong testimony to the Whatfix platform’s enterprise readiness and the our commitment to develop a robust data security management system. We already have multiple Fortune 500 and large enterprises as customers and it is critical for these companies that their technology partners comply with security regulations,” Khadim Batti, CEO and Cofounder, Whatfix, said.
In addition to compliances like ISO 27001:2013 and SOC 2, Whatfix has made numerous other enhancements to its infrastructure.
“These certifications are significant additions to our risk framework and authenticate robustness of our information security and management framework. Our security certifications set us apart from other service providers in the Performance Support and Digital Adoption ecosystem and assure our customers that the highest levels of security infrastructure and processes are in place,” Vara Kumar, CTO and Cofounder, Whatfix, said.
Whatfix is a leading SaaS based Performance Support platform which empowers organizations to effectively manage the end-to-end product adoption lifecycle of their internal and external application users. Whatfix helps enterprises and businesses accelerate product adoption by redefining the way companies onboard, train, and provide support to users. Several Fortune 500 enterprises worldwide rely on Whatfix to reduce the time-to-value of business applications thereby improving users productivity and performance.