Whatfix helps users and businesses enhance their web app’s self-service capability by helping them onboard users, improve support and reduce training & documentation effort. With our patent pending technology, Flows – we allow you to create interactive guides on the web seamlessly.
In this post, we will be discussing how to fix a broken Whatfix flow. This will help you revise and rectify your broken flow so that it runs See Live mode efficiently.
Each flow is associated with a number of successful live runs. By comparing the number of successful live runs to the total number of views, you can tell whether your flow is working perfectly or not. In the case your flow is broken, you will see a high number of failure count against it.
Your flow may be broken due to multiple reasons. Here are a few:
Every flow has an edit option. You can edit your flow any time after publishing it. If you find it to be broken, then you can launch the full edit option for an advanced editing interface.
Here’s how you can fix your broken flow in full edit:
Alternatively, this flow will show you how to launch full edit to fix your broken flow:
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